Find your
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International
Hospitality
Conference
Hospitality
Conference
MAIN EVENT
IN THE HOSPITALITY WORLD
International Hopsitality Conference - is an international platform where management of leading hotels in Ukraine together with Eastern Europe region experts analyzes and forms a development roadmap, helps to translate expert ideas into real actions through a dialogue among industry experts and a review of successful hotel business cases.
This year, keynote speakers of the international hotel conference in Ukraine will talk about changes in the world of hospitality. You will learn about new trends, innovative solutions, successful cases of the world's leading hotels, which appearance became logical consequence of the evolved travellers demand and guests expectations from staying at a hotel.
Shape your own way of constant development with us at International Hospitality Conference on February 29th, 2020!
MORE THAN 350+ Businessmen and hospitality professionals
INNOVATIVE STRATEGIES Optimizing your hotel operational activity
SUCCESFULL CASES
- Serving as a role model
EFFECTIVE NETWORKING With top managment of hotel industry
- Searching for the ways to fuel your revenue? Learn how guest data may generate new bookings!
- GUESTS PREFER APARTMENTS TO YOUR HOTEL ROOMS?Understand what the modern guest is missing!
- Getting harder to maintain high occupancy? Find out the tools to attract and impress new demographic of traveller!
- Want your restaurant to become trendy both for tourists and locals? Hear about different approaches to running a hotel restaurant!
- Do not know how to promote your hotel? Discover new marketing strategies!
- Starting a hotel? Learn about the key to success in the context of future changes!
Who attends?
- Hotel owners and GMs
- Marketing and Sales directors
- F&B managers
- Hospitality suppliers
- Potential investors
Why attend?
- Learn from international experts
- Get inspired by real cases
- Discover the latest trends in hospitality
- Make lasting connections that count
SPEED NETWORKING
Business speed networking allows you to increase the efficiency of any business event at times. Minimum of time - maximum of useful and new contacts!
This year, this format will again become a part of the International Hospitality Conference 2020. And in just an hour you will be able to get acquainted with the maximum number of participants at the event and determine with whom you would like to continue business communication during the conference, and with whom - make an appointment later.
How it works?
100 - 150 participants within an hour will be able to briefly tell about themselves and their business to each other. We ask participants to come up with a short 60-second presentation, in which they will briefly tell about themselves and their activities. And also take themselves a sufficient number of business cards.
Benefits of participation:
- The main goal of Business speed networking is to meet as many people as possible in the shortest possible time.
- a short acquaintance can help decide with whom you could continue business communication during the conference or make an appointment later.
- increases the efficiency of your time spent at the conference.
- people are more open to cooperation with those whom they previously met in a welcoming atmosphere.
- removes the awkwardness of the first contact, a simple and easy way to form new business acquaintances.
Benefits of participation:
- The main goal of Business speed networking is to meet as many people as possible in the shortest possible time.
- a short acquaintance can help decide with whom you could continue business communication during the conference or make an appointment later.
- increases the efficiency of your time spent at the conference.
- people are more open to cooperation with those whom they previously met in a welcoming atmosphere.
- removes the awkwardness of the first contact, a simple and easy way to form new business acquaintances.
SPEED NETWORKING
Business speed networking allows you to increase the efficiency of any business event at times. Minimum of time - maximum of useful and new contacts!
This year, this format will again become a part of the International Hospitality Conference 2020. And in just an hour you will be able to get acquainted with the maximum number of participants at the event and determine with whom you would like to continue business communication during the conference, and with whom - make an appointment later.
How it works?
100 - 150 participants within an hour will be able to briefly tell about themselves and their business to each other. We ask participants to come up with a short 60-second presentation, in which they will briefly tell about themselves and their activities. And also take themselves a sufficient number of business cards.
Dr Ray
F. Iunius
F. Iunius
The meaning of being number 1: who will be the best in Hospitality in the future?
Director Business Development, founder of the Institute of Technology and Entrepreneurship
Dr Ray F. Iunius is the author of various academic and professional articles published by journals in the management of services, technology, and innovation. He is also the author of a number of books such as « Industrie de l’accueil », « Hôtellerie de Luxe », « La gestion des spas », “Un Hôtel, un modèle ?” in de Boeck editions and co-author of the “Lausanne Report on the future of Hospitality Industry.”
He is the founder of the Ecole hôtelière de Lausanne Institute of Technology and Entrepreneurship (EHLITE), the Institute for Innovation and Entrepreneurship (INTEHL), the Students Business Projects (SBP), the EHLITE magazine, and the Chair of Innovation Paul Dubrule.
Dr Iunius is also Invited Professor at the Faculty of business and Economics (HEC) of the University of Lausanne – Switzerland where he is teaching Strategic Service Operation in the Bachelor and Master programmes. He is also the founder of the Centre for Research and innovation in Services (CRIS) of HEC Lausanne.
Ray earns a BSc, MS and PhD in Technical Sciences from the University of Transylvania Brasov and an MBA and PhD from the Faculty of Business and Economics (HEC) of the Lausanne University. He is currently Director of Business Development at Lausanne Hospitality Consulting, an Ecole hôtelière de Lausanne and Swiss Hotel Association company.
Ray aims to help people to become Leaders and companies to optimize their business processes to enhance customer experience.
He is the founder of the Ecole hôtelière de Lausanne Institute of Technology and Entrepreneurship (EHLITE), the Institute for Innovation and Entrepreneurship (INTEHL), the Students Business Projects (SBP), the EHLITE magazine, and the Chair of Innovation Paul Dubrule.
Dr Iunius is also Invited Professor at the Faculty of business and Economics (HEC) of the University of Lausanne – Switzerland where he is teaching Strategic Service Operation in the Bachelor and Master programmes. He is also the founder of the Centre for Research and innovation in Services (CRIS) of HEC Lausanne.
Ray earns a BSc, MS and PhD in Technical Sciences from the University of Transylvania Brasov and an MBA and PhD from the Faculty of Business and Economics (HEC) of the Lausanne University. He is currently Director of Business Development at Lausanne Hospitality Consulting, an Ecole hôtelière de Lausanne and Swiss Hotel Association company.
Ray aims to help people to become Leaders and companies to optimize their business processes to enhance customer experience.
Heleri
Rande
Rande
Bedrooms Are Boring - What Can F&B Do For Your Asset?
F&B Strategist
Heleri Rande is F&B Strategist, Curator & Moderator and Consulting Editor at Supper Magazine
Originally from Estonia, Heleri has lived in seven countries and holds a Bachelor’s Degree from New York University in Economics and Business, as well as an Executive MBA in Hospitality Administration from École Hôtelière de Lausanne (EHL) in Switzerland.
After leading Puccini Group’s growth in EMEA for two years, she has partnered with THINK Hospitality to deliver on F&B strategy projects helping brands and owners assess the market, find the right concept positioning and/or operator & chef for the properties.
Her portfolio includes the likes of Accor, Hilton, Kempinski, EC4 Hotels, SuperCity Group, Puro Hotels and Marriott. She is the Contributing Editor of Supper Magazine & programme director and moderator at various major hospitality events around the world.
Originally from Estonia, Heleri has lived in seven countries and holds a Bachelor’s Degree from New York University in Economics and Business, as well as an Executive MBA in Hospitality Administration from École Hôtelière de Lausanne (EHL) in Switzerland.
After leading Puccini Group’s growth in EMEA for two years, she has partnered with THINK Hospitality to deliver on F&B strategy projects helping brands and owners assess the market, find the right concept positioning and/or operator & chef for the properties.
Her portfolio includes the likes of Accor, Hilton, Kempinski, EC4 Hotels, SuperCity Group, Puro Hotels and Marriott. She is the Contributing Editor of Supper Magazine & programme director and moderator at various major hospitality events around the world.
Paired session with Heleri Rande
James
Hacon
Hacon
Bedrooms Are Boring - What Can F&B Do For Your Asset?
Managing Director
James Hacon is the Managing Director at Think Hospitality who are food and beverage visionaries, innovators & strategists, working with multi-site brands, investors and developers across the world as consultants and venture partners.
His experience stretches working with more than 50 brands in 14 countries, from Michelin starred outlets to International hotel chains, casual dining groups to start-up takeaway concepts.
He is one of the worlds most prominent hospitality speakers, regularly traveling across the world appearing at conferences inspiring audiences and sharing his unique insights.
His experience stretches working with more than 50 brands in 14 countries, from Michelin starred outlets to International hotel chains, casual dining groups to start-up takeaway concepts.
He is one of the worlds most prominent hospitality speakers, regularly traveling across the world appearing at conferences inspiring audiences and sharing his unique insights.
Paired session with James Hacon
Haley
Borisoff
Borisoff
The rise of a new demographic of traveller. How to use new marketing platforms and channels to reach this audience?
Senior Director, Brand Marketing - EMEA
Haley joined Wyndham Hotels & Resorts in 2016 and is responsible for
overseeing brand marketing across the Europe, Middle East, Eurasia and
Africa (EMEA) region, which includes more than 470 hotels across 12 brands
in over 40 countries. She has two decades of experience in strategic
marketing, including brand management, communications and product
development expertise.
Prior to Wyndham, Haley worked in communications and marketing roles with
large, consumer-facing brands including American Express, Shell, Yahoo! and
Motorola. She holds a BA from Tulane University in New Orleans, Louisiana
and a MBA from New York University’s Stern School of Business.
overseeing brand marketing across the Europe, Middle East, Eurasia and
Africa (EMEA) region, which includes more than 470 hotels across 12 brands
in over 40 countries. She has two decades of experience in strategic
marketing, including brand management, communications and product
development expertise.
Prior to Wyndham, Haley worked in communications and marketing roles with
large, consumer-facing brands including American Express, Shell, Yahoo! and
Motorola. She holds a BA from Tulane University in New Orleans, Louisiana
and a MBA from New York University’s Stern School of Business.
Alexandra
White
White
HOTEL PERFORMANCE TRENDS IN UKRAINE AND NEIGHBOURHOOD MARKETS
Business Development Manager
Alexandra is an ambitious individual focused on building long lasting relationships and ensuring client expectations are exceeded. With 15 years of experience in the hospitality Industry, she has shown a proven record of significant knowledge and expertise in sales, event management, group planning, F&B, financial management, statistic and analytical research. Alexandra holds an MBA Degree from the
University of Bedfordshire, UK. Throughout her life career, she has been working in various international
hotel chains worldwide, such as Best Western Hotels, Melia Hotels International and Belmond Hotels,Trains & Cruises.
Alexandra is a strategic sharp thinker, who anticipates opportunities and risks, identifies issues and develops action plans. Analytical mindset, precision in numbers help her in her daily work at STR.
Alexandra values integrity and honesty in a relationship with her clients and colleagues. She focuses on understanding client’s needs, so the approach is tailored to them and their requirements.
STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.
University of Bedfordshire, UK. Throughout her life career, she has been working in various international
hotel chains worldwide, such as Best Western Hotels, Melia Hotels International and Belmond Hotels,Trains & Cruises.
Alexandra is a strategic sharp thinker, who anticipates opportunities and risks, identifies issues and develops action plans. Analytical mindset, precision in numbers help her in her daily work at STR.
Alexandra values integrity and honesty in a relationship with her clients and colleagues. She focuses on understanding client’s needs, so the approach is tailored to them and their requirements.
STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.
Paired session with Alexandra White
Jekaterina
Wilde
Wilde
HOTEL PERFORMANCE TRENDS IN UKRAINE AND NEIGHBOURHOOD MARKETS
Regional Account Executive
Аn enthusiastic, hard-working and motivated MSc Business Graduate with extensive work experience in travel, event management, sales and hospitality industry. With a strong background of working in the international corporate work environment, Jekaterina is actively looking to progress her career within STR and contribute to its expansion in the CIS Region. Her excellent management and communication skills, attention to detail and professionalism are valuable assets that she is keen to bring to the company.
Paired session with Jekaterina Wilde
Thomas
Landen
Landen
Guest Data; the new oil?
Director Global Marketing
Thomas joined Revinate in 2014 and within his position, he is responsible for
Revinate’s partner ecosystem. This entails creating strategic partnerships with the
hotel technology industry to strengthen the integrations for Revinate’s hospitality
CRM.
Prior to joining Revinate, Thomas gained more than twelve years of international
marketing and sales experience around the globe. He held positions at The Fairmont,
St. Andrews Bay in Scotland and TBA Global Marketing where he worked for a
variety of brands like Apple, Pixar, ING and GlaxoSmithKline.
Thomas has a degree in Hotel Management from Stenden Hotelschool in The
Netherlands and Master’s Degree in Strategic Marketing. He is a Dutch native who
loves exploring the world with his family.
Revinate’s partner ecosystem. This entails creating strategic partnerships with the
hotel technology industry to strengthen the integrations for Revinate’s hospitality
CRM.
Prior to joining Revinate, Thomas gained more than twelve years of international
marketing and sales experience around the globe. He held positions at The Fairmont,
St. Andrews Bay in Scotland and TBA Global Marketing where he worked for a
variety of brands like Apple, Pixar, ING and GlaxoSmithKline.
Thomas has a degree in Hotel Management from Stenden Hotelschool in The
Netherlands and Master’s Degree in Strategic Marketing. He is a Dutch native who
loves exploring the world with his family.
Aron
Libinson
Libinson
Vice President Development and Operations, Russia, CIS, Georgia, Baltics & Scandinavia
Aron was born in Russia but has lived and worked in Europe (Belgium and UK) in property
development and later as a strategic consultant to local authorities and regional
development agencies.
Aron is based in Moscow. His task as a head of the Russia Area Team is implementing
plans for the future growth of IHG`s brands in Russia and CIS.
Aron is also responsible for the operations of 38 hotels in the managed and franchised estate of IHG and opening of another 15 in the next 3 years.
Aron holds an MBA degree from Tanaka Business School, Imperial College, London as well
as a Hotel Management Diploma from American Hotel & Lodging Association.
development and later as a strategic consultant to local authorities and regional
development agencies.
Aron is based in Moscow. His task as a head of the Russia Area Team is implementing
plans for the future growth of IHG`s brands in Russia and CIS.
Aron is also responsible for the operations of 38 hotels in the managed and franchised estate of IHG and opening of another 15 in the next 3 years.
Aron holds an MBA degree from Tanaka Business School, Imperial College, London as well
as a Hotel Management Diploma from American Hotel & Lodging Association.
Brigita
Aleksandraviciute
Aleksandraviciute
Development Director
Brigita has a vast experience in the hospitality sector and is currently working as a Development Director at Apex Alliance Hotel Management. She is responsible for the further development of the company in Central and Eastern Europe, finding and maintaining the contacts with the real estate agencies, investors, developers, market research companies, architects, bank representatives and of course the International hotel chains. She evaluates the potential of the hotel project for the given market/location, prepares the preliminary business plan estimations, leads the negotiations on the management and/or lease agreement conditions.
Previously she worked as Accorhotels Development Projects Manager for Lithuania, Latvia and Estonia for Orbis Hotel Group/ACCOR, taking care of rebranding, development and acquisition hotel projects in the region.
Brigita finished a postgraduate course at the Swiss Hotel Management School as well as Vilnius University Economy Faculty, Holding International Business Master Degree. She had her managerial internship in Chicago, United States and held various managerial positions in hotel operations at Novotel Vilnius Center Hotel in Vilnius, Lithuania.
Previously she worked as Accorhotels Development Projects Manager for Lithuania, Latvia and Estonia for Orbis Hotel Group/ACCOR, taking care of rebranding, development and acquisition hotel projects in the region.
Brigita finished a postgraduate course at the Swiss Hotel Management School as well as Vilnius University Economy Faculty, Holding International Business Master Degree. She had her managerial internship in Chicago, United States and held various managerial positions in hotel operations at Novotel Vilnius Center Hotel in Vilnius, Lithuania.
Magdalena
Sekutowska
Sekutowska
Director for Central and Eastern Europe Development
A graduate of the University of Michigan (BA) and New York University (MBA), Magdalena Sekutowska has both finance and development experience.
She worked on financing numerous energy projects in North America at Credit Suisse Investment Banking. She then moved to structure real estate projects in North America and the Caribbean at Starwood Hotels & Resorts.
For last ten years Magdalena has developed hotels at Hilton in Central and Eastern Europe. She is currently based in Warsaw and her focus is on developing the Hilton portfolio of hotel brands in Poland, Ukraine, the Czech and Slovak Republics. She has been responsible for developing over 40 projects in the region.
She worked on financing numerous energy projects in North America at Credit Suisse Investment Banking. She then moved to structure real estate projects in North America and the Caribbean at Starwood Hotels & Resorts.
For last ten years Magdalena has developed hotels at Hilton in Central and Eastern Europe. She is currently based in Warsaw and her focus is on developing the Hilton portfolio of hotel brands in Poland, Ukraine, the Czech and Slovak Republics. She has been responsible for developing over 40 projects in the region.
Irina
Sidletska
Sidletska
MODERATOR
The CEO of Vertex Hotel Group, which manages 4 and 5 star hotels - President Hotel Kiev, Londonskaya
Hotel Odessa, Bristol Hotel Odessa, and Formula Wellness SPA.
More than 15 years of experience in building a hotel complex management system.
Over 6 years of experience in senior management positions in Front Office, Sales and Marketing at 4 and
5 star hotels.
Member of the Alumni Club of the School of Hotel Administration at Cornell University (New York).
Graduate of Strategic Business Planning (Swedish Agency for International Development).
Holds a Hotel Valuation certificate by Lausanne Hospitality Consulting.
Leading expert of industry periodicals, moderator and forum speaker.
Hotel Odessa, Bristol Hotel Odessa, and Formula Wellness SPA.
More than 15 years of experience in building a hotel complex management system.
Over 6 years of experience in senior management positions in Front Office, Sales and Marketing at 4 and
5 star hotels.
Member of the Alumni Club of the School of Hotel Administration at Cornell University (New York).
Graduate of Strategic Business Planning (Swedish Agency for International Development).
Holds a Hotel Valuation certificate by Lausanne Hospitality Consulting.
Leading expert of industry periodicals, moderator and forum speaker.
Speakers 2019
Philip Bischoff
Beverage Manager & Beverage Ambassador APAC, Four Seasons Hotel, Germany
Alexei Matouchkine
Regional manager, СEE, Booking.com, France
Janusz Mitulski
Director, International Hotel Development for CEE, Marriott International, Poland
Jakub Malec
Executive chef, AccorHotels, Poland
Ivana Neskovic
Senior Account Manager STR Global, EMEA region, STR, United Kingdom
Magdy Attalla
Regional Director, B.H.M.S. (Business & Hotel Management School)
Thomas Bangert
CEO, Bangert Consultancy, United Kingdom
Beat Fornano
Area Director of Portfolio Development, Design Hotels™, Germany
Iryna Sidletska
CEO, Premier Hotels and Resorts, Ukraine
Philip Bischoff
Beverage Manager & Beverage Ambassador APAC, Four Seasons Hotel, Germany
Alexei Matouchkine
Regional manager, СEE, Booking.com, France
Janusz Mitulski
Director, International Hotel Development for CEE, Marriott International, Poland
Jakub Malec
Executive chef, AccorHotels, Poland
Ivana Neskovic
Senior Account Manager STR Global, EMEA region, STR, United Kingdom
Magdy Attalla
Regional Director, B.H.M.S. (Business & Hotel Management School)
Thomas Bangert
CEO, Bangert Consultancy, United Kingdom
Beat Fornano
Area Director of Portfolio Development, Design Hotels™, Germany
Iryna Sidletska
CEO, Premier Hotels and Resorts, Ukraine
Speakers 2018
James Dilley
Director / Head of Hospitality and Interior Design at Jestico + Whiles, UK
Luc Gaswert
SVP Sales Marketing Distribution Loyalty RM Eastern Europe, AccorHotel, France
Marta Hancock
Director of Revenue Management in Eastern Europe, AccorHotel, Poland
Elena Zheleznyak
EBusiness development director ReviewPro, Spain
Dennis Spitra
Director of Business Development at STR, UK
Philipp Hahn
VP Sales and Operations, Trust you, Germany
Thomas Bangert
CEO of The Bangert Consultancy, UK
Herve Bourdon
Executive Chef at Miramar La Cigale Hôtel Thalasso & Spa FERRANDI, France
Magdy Attalla
Regional Director at BHMS Business & Hotel Management School, Switzerland
Iryna Sidletska
General Director of Premier Hotels and Resorts, Ukraine
James Dilley
Director / Head of Hospitality and Interior Design at Jestico + Whiles, UK
Luc Gaswert
SVP Sales Marketing Distribution Loyalty RM Eastern Europe, AccorHotel, France
Marta Hancock
Director of Revenue Management in Eastern Europe, AccorHotel, Poland
Elena Zheleznyak
EBusiness development director ReviewPro, Spain
Dennis Spitra
Director of Business Development at STR, UK
Philipp Hahn
VP Sales and Operations, Trust you, Germany
Thomas Bangert
CEO of The Bangert Consultancy, UK
Herve Bourdon
Executive Chef at Miramar La Cigale Hôtel Thalasso & Spa FERRANDI, France
Magdy Attalla
Regional Director at BHMS Business & Hotel Management School, Switzerland
Iryna Sidletska
General Director of Premier Hotels and Resorts, Ukraine
9:30-10:30
REGISTRATION
10:00-11:00
SPEED NETWORKING
11:00-11:10
OFFICIAL GRAND OPENING
11:10-12:00
THE MEANING OF BEING NUMBER 1: KEY TO SUCCESS IN THE CONTEXT OF FUTURE CHANGES
DR RAY F.
IUNIUS
IUNIUS
Director Business Development, founder of the Institute of Technology and Entrepreneurship
Ecole hôtelière de Lausanne, Switzerland
12:00-12:50
12:50-13:10
COFFE-BREAK
13:10-14:00
PANEL DISCUSSION "GLOBAL CHANGES AND TRENDS IN HOSPITALITY"
Aron
Libenson
Libenson
Vice President Development and Operations, Russia, CIS, Georgia, Baltics & Scandinavia IHG
ING, Russia
Development Director for Central and Eastern Europe
Hilton Worldwide, Poland
Brigita
Aleksandraviciute
Aleksandraviciute
Development Director for Central and Eastern Europe
Apex Alliance Hotel Management
14:00-14:50
COFFE-BREAK
14:50-15:30
15:30-16:20
GUEST DATA; THE NEW OIL? HOW TO USE GUEST DATA IN YOUR HOTEL TO DRIVE REVENUE
THOMAS
LANDEN
LANDEN
Director Global Marketing
Revinate, Netherlands
16:20-16:40
COFFE-BREAK
16:40-17:30
THE RISE OF A NEW DEMOGRAPHIC OF TRAVELLER. HOW TO USE NEW MARKETING PLATFORMS AND CHANNELS TO REACH THIS AUDIENCE?
HALEY
BORISOFF
BORISOFF
Senior Director, Brand Marketing - EMEA
Wyndham Hotels & Resorts, United Kingdom
COCKTAIL RECEPTION IN B-HUSH BAR
- how will guest preferences change in the nearest time and how will these changes affect hospitality industry
- inter-relationships between global megatrends and hospitality trends.
- novel business models and development strategiest
- potential disruptions and transformational opportunities
- future risks and opportunities outlook
Presentation will be focused on key trends and drivers of the global hospitality sector that strive to stimulate and inspire hospitality leaders, those who will be taking the strategic decisions needed to meet the challenges of the future.
- inter-relationships between global megatrends and hospitality trends.
- novel business models and development strategiest
- potential disruptions and transformational opportunities
- future risks and opportunities outlook
Presentation will be focused on key trends and drivers of the global hospitality sector that strive to stimulate and inspire hospitality leaders, those who will be taking the strategic decisions needed to meet the challenges of the future.
The presentation will be focused on novel approaches to running a restaurant in a hotel. Speakers will talk about how to get it right, what you need to consider as an investor/owner/operator.
Key points:
-Industry trends & insights
-F&B fundamentals in hotels, e.g. outsourcing vs. operating in-house
-Organisational structure to support F&B operations internally
-Relevant case studies
Key points:
-Industry trends & insights
-F&B fundamentals in hotels, e.g. outsourcing vs. operating in-house
-Organisational structure to support F&B operations internally
-Relevant case studies
The presentation will be focused on novel approaches to running a restaurant in a hotel. Speakers will talk about how to get it right, what you need to consider as an investor/owner/operator.
Key points:
-Industry trends & insights
-F&B fundamentals in hotels, e.g. outsourcing vs. operating in-house
-Organisational structure to support F&B operations internally
-Relevant case studies
Key points:
-Industry trends & insights
-F&B fundamentals in hotels, e.g. outsourcing vs. operating in-house
-Organisational structure to support F&B operations internally
-Relevant case studies
-Key market indicators of the hotel industry in europe in 2019 (european region, cis, cee countries).
- Markets forecasts
- What hoteliers should do to improve the situation?
- Markets forecasts
- What hoteliers should do to improve the situation?
-Key market indicators of the hotel industry in europe in 2019 (european region, cis, cee countries).
- Markets forecasts
- What hoteliers should do to improve the situation?
- Markets forecasts
- What hoteliers should do to improve the situation?
Thomas will prepare detailed hotel guest data insight basing on real hotel cases from all around the world and share valuable experience helping your hotel to drive the revenue.
• Guest Data – Collection, Challenges, Analysis
• Ruby Hotels: Driving revenue through flash sales
• Wyndam: Maximizing hotel investment through guest data analysis
• Pulitzer Hotel: Hotel experience design based on guest data
• Hotel St Gallen: Growing a local community restaurant and bar through targeted marketing
• Guest Data – Collection, Challenges, Analysis
• Ruby Hotels: Driving revenue through flash sales
• Wyndam: Maximizing hotel investment through guest data analysis
• Pulitzer Hotel: Hotel experience design based on guest data
• Hotel St Gallen: Growing a local community restaurant and bar through targeted marketing
8.30-10.00REGISTRATION
9:00 -10:00 SPEED NETWORKING
8.30-10.00REGISTRATION
9:00 -10:00 SPEED NETWORKING
Business speed networking allows you to increase the efficiency of any business event at times. Minimum of time - maximum of useful and new contacts!
This year, this format will again become a part of the International Hospitality Conference 2019. And in just an hour you will be able to get acquainted with the maximum number of participants at the event and determine with whom you would like to continue business communication during the conference, and with whom - make an appointment later.
This year, this format will again become a part of the International Hospitality Conference 2019. And in just an hour you will be able to get acquainted with the maximum number of participants at the event and determine with whom you would like to continue business communication during the conference, and with whom - make an appointment later.
10:00-10:30GUEST SEATING. WELCOME SPEECH
10:30-11:20
Ivana
Neskovic
Neskovic
Senior manager EMEA
STR Global, United Kingdom
KEY MARKET INDICATORS OF THE HOTEL INDUSTRY IN EUROPE IN 2018. EUROPEAN & UKRAINIAN HOTEL PERFORMANCE & OUTLOOK.
11:20-12:10
Janusz
Mitulski
Mitulski
Director, International Hotel Development for Central & Eastern Europe
Marriott International, Poland
HOTEL MARKETING PARADOX: UNCONVENTIONAL APPROACHES IN DEVELOPING AND PROMOTING A HOTEL
12:10-12:40COFFEE BREAK
12:40-13:30
Jakub
Malec
Malec
Executive Chef
AccorHotels, Poland
RETHINKING THE BUFFET: 5 THINGS HOTELS CAN DO TO INCREASE REVENUE
13:30-14:20
Philip
Bischoff
Bischoff
Beverage Manager & Beverage Ambassador APAC
Four Seasons Hotel, Germany
HOTEL BAR MANAGEMENT. TAKING A RISK WHEN PLANNING AND OPERATING A NEW CONCEPT. HOW ONE BAR CAN CHANGE A MINDSET.
14:20-15:10COFFEE BREAK
15:10-16:00
Beat
Fornaro
Fornaro
Area Director of Portfolio Development
Design Hotels™, Germany
TRADITIONAL APPROACH VS UNCONVENTIONAL DESIGN SOLUTIONS FOR HOTELS
16:00-16:50
Magdy
Attala
Attala
Regional director
B.H.M.S. Business & Hotel Management School, Switzerland
CREATING WOW MOMENTS FOR YOUR GUEST
16:50-17:20COFFEE BREAK
17:20-18:10
Alexei
Matouchkine
Matouchkine
Regional director
Booking.com, France
THE FUTURE OF ONLINE BOOKING. HOW THE INDUSTRY AND CONSUMER BEHAVIOR IS CHANGING?
18:10-19:00
Thomas
Bangert
Bangert
CEO
The Bangert Consultancy, United Kingdom
HOSPITALITY DIGITAL MARKETING TRENDS IN 2019. HOW TO AVOID LOOSING DIRECT BOOKINGS?
19:30EVENING COCKTAIL
10:00-10:30GUEST SEATING. WELCOME SPEECH
11:20-12:10
Janusz
Mitulski
Mitulski
Director, International Hotel Development for Central & Eastern Europe
Marriott International, Poland
HOTEL MARKETING PARADOX: UNCONVENTIONAL APPROACHES IN DEVELOPING AND PROMOTING A HOTEL
12:40-13:30
Jakub
Malec
Malec
Executive Chef
AccorHotels, Poland
RETHINKING THE BUFFET: 5 THINGS HOTELS CAN DO TO INCREASE REVENUE
14:20-15:10COFFEE BREAK
16:00-16:50
Magdy
Attala
Attala
Regional director
B.H.M.S. Business & Hotel Management School, Switzerland
CREATING WOW MOMENTS FOR YOUR GUEST
17:20-18:10
Alexei
Matouchkine
Matouchkine
Regional director
Booking.com, France
THE FUTURE OF ONLINE BOOKING. HOW THE INDUSTRY AND CONSUMER BEHAVIOR IS CHANGING?
19:30EVENING COCKTAIL
10:30-11:20
Ivana
Neskovic
Neskovic
Senior manager EMEA
STR Global, United Kingdom
KEY MARKET INDICATORS OF THE HOTEL INDUSTRY IN EUROPE IN 2018. EUROPEAN & UKRAINIAN HOTEL PERFORMANCE & OUTLOOK.
12:10-12:40COFFEE BREAK
13:30-14:20
Philip
Bischoff
Bischoff
Beverage Manager & Beverage Ambassador APAC
Four Seasons Hotel, Germany
HOTEL BAR MANAGEMENT. TAKING A RISK WHEN PLANNING AND OPERATING A NEW CONCEPT. HOW ONE BAR CAN CHANGE A MINDSET.
15:10-16:00
Beat
Fornaro
Fornaro
Area Director of Portfolio Development
Design Hotels™, Germany
TRADITIONAL APPROACH VS UNCONVENTIONAL DESIGN SOLUTIONS FOR HOTELS
16:50-17:20COFFEE BREAK
18:10-19:00
Thomas
Bangert
Bangert
CEO
The Bangert Consultancy, United Kingdom
HOSPITALITY DIGITAL MARKETING TRENDS IN 2019. HOW TO AVOID LOOSING DIRECT BOOKINGS?
BUSINESS
Attending all the speakers reports in the Main hall
‘Business’ seating
Coffee breaks
Conference materials
Simultaneous translation
BuyPREMIUM
Attending all the speakers reports in the Main hall
‘Business’ seating (2-6 row)
Coffee breaks
Simultaneous translation
Speed networking and communication with world hoteliers* (Only for hoteliers and official partners of the conference)
Cocktail reception in b-hush bar
Speakers' presentations
Branded notebook with key takeaways
BuyVIP
Attending all the speakers reports on the Main stage
‘VIP’ seating (1 row)
*Number of seats is limited
*Number of seats is limited
Coffee breaks
Simultaneous translation
Priority right to pose a question to the speakers
Speed networking and communication with world hoteliers*(Only for hoteliers and official partners of the conference)
Speakers' presentations
Cocktail reception in b-hush bar
Branded notebook with key takeaways
BuyMAIN EVENT
IN THE HOSPITALITY WORLD
HOTEL FIELD CONFERENCE
ON INNOVATIONS AND INDUSTRY CHANGES
International Hopsitality Conference - is an international platform where management of leading hotels in Ukraine together with Eastern Europe region experts analyzes and forms a development roadmap, helps to translate expert ideas into real actions through a dialogue among industry experts and a review of successful hotel business cases.
This year, keynote speakers of the international hotel conference in Ukraine will talk about changes in the world of hospitality. You will learn about new trends, innovative solutions, successful cases of the world's leading hotels, which appearance became logical consequence of the evolved travellers demand and guests expectations from staying at a hotel.
Shape your own way of constant development with us at International Hospitality Conference on February 29th, 2020!
International Hospitality Conference brings together owners and top management of the hotels, key people of the industry, mass media as well as hotel operators, hospitality suppliers and consultants. It enables partners to be widely advertised within the Conference.
Business opportunities:
- Acquire new contacts with key decision-makers of hospitality industry
- Be represented in all advertisements and publications related to the event throughout the PR campaign before, during and after the event
- Present company or product to vast amount of potential clients at the event
- Be represented in the promotional materials of the Awards
One of the principal tasks of the project is to develop a unique platform for cooperation, establishing new contacts and brand promotion among potential customers.
Business opportunities:
- Acquire new contacts with key decision-makers of hospitality industry
- Be represented in all advertisements and publications related to the event throughout the PR campaign before, during and after the event
- Present company or product to vast amount of potential clients at the event
- Be represented in the promotional materials of the Awards
One of the principal tasks of the project is to develop a unique platform for cooperation, establishing new contacts and brand promotion among potential customers.
February 2020
Kyiv
Get acquainted with as many potential partners as possible in the shortest amount of time.
Only for hoteliers and official partners of the conference.
+380 (50) 353-05-05 +380 (67) 004-33-73