International
Hospitality
Conference

 (R) EVOLUTION

  • Searching for the ways to fuel your revenue? Learn how guest data may generate new bookings!
  • Getting harder to maintain high occupancy? Find out the tools to attract and impress new demographic of traveller!
  • Want your restaurant to become trendy both for tourists and locals? Hear about different approaches to running a hotel restaurant!
  • Do not know how to promote your hotel? Discover new marketing strategies!
  • Starting a hotel? Learn about the key to success in the context of future changes!
  • Searching for the ways to fuel your revenue? Learn how guest data may generate new bookings!
  • Getting harder to maintain high occupancy? Find out the tools to attract and impress new demographic of traveller!
  • Want your restaurant to become trendy both for tourists and locals? Hear about different approaches to running a hotel restaurant!
  • Do not know how to promote your hotel? Discover new marketing strategies!
  • Starting a hotel? Learn about the key to success in the context of future changes!

Follow the evolution & Keep changing

The world of hospitality is constantly evolving. It acquires new features and trends comming up from travellers demand and guests expectations.

In view of this obvious (R)EVOLUTION in hospitality, hotels have no other way but to keep learning from other succesful cases, updating and adapting to the changes to better serve the growing demand.
 
Don't be afraid of changes! If you can't beat them - follow them!
Shape your own way of constant development with us at International Hospitality Conference on Fubruary 29th, 2020!
350+ hospitality professionals350+ hospitality professionals
350+ hospitality professionals
7 best speakers7 best speakers
7 best speakers
15+ countries from CIS&CEE15+ countries from CIS&CEE
15+ countries from CIS&CEE
7+ hours of useful content7+ hours of useful content
7+ hours of useful content

Who attends?

  • Hotel owners and GMs
  • Marketing and Sales directors
  • F&B managers
  • Hospitality suppliers
  • Potential investors

Why attend?

  • Learn from international experts
  • Get inspired by real cases
  • Discover the latest trends in hospitality
  • Make lasting connections that count
Haley  Borisoff
Haley
Borisoff
Wyndham Hotels & Resorts, United Kingdom
Dr Ray  F. Iunius
Dr Ray
F. Iunius
Ecole hôtelière de Lausanne, Switzerland
Thomas  Landen
Thomas
Landen
Revinate, Netherlands
Heleri  Rande
Heleri
Rande
James  Hacon
James
Hacon
Think Hospitality, United Kingdom
Alexandra  White
Alexandra
White
Jekaterina Wilde
Jekaterina
Wilde
STR, United Kingdom
Haley  Borisoff
Haley
Borisoff
TO BE ANNOUNCED
Senior Director, Brand Marketing - EMEA
Haley joined Wyndham Hotels & Resorts in 2016 and is responsible for
overseeing brand marketing across the Europe, Middle East, Eurasia and
Africa (EMEA) region, which includes more than 470 hotels across 12 brands
in over 40 countries. She has two decades of experience in strategic
marketing, including brand management, communications and product
development expertise.

Prior to Wyndham, Haley worked in communications and marketing roles with
large, consumer-facing brands including American Express, Shell, Yahoo! and
Motorola. She holds a BA from Tulane University in New Orleans, Louisiana
and a MBA from New York University’s Stern School of Business.
Dr Ray  F. Iunius
Dr Ray
F. Iunius
The meaning of being number 1: who will be the best in Hospitality in the future?
Director Business Development, founder of the Institute of Technology and Entrepreneurship
Dr Ray F. Iunius is the author of various academic and professional articles published by journals in the management of services, technology, and innovation. He is also the author of a number of books such as « Industrie de l’accueil », « Hôtellerie de Luxe », « La gestion des spas », “Un Hôtel, un modèle ?” in de Boeck editions and co-author of the “Lausanne Report on the future of Hospitality Industry.”

He is the founder of the Ecole hôtelière de Lausanne Institute of Technology and Entrepreneurship (EHLITE), the Institute for Innovation and Entrepreneurship (INTEHL), the Students Business Projects (SBP), the EHLITE magazine, and the Chair of Innovation Paul Dubrule.

Dr Iunius is also Invited Professor at the Faculty of business and Economics (HEC) of the University of Lausanne – Switzerland where he is teaching Strategic Service Operation in the Bachelor and Master programmes. He is also the founder of the Centre for Research and innovation in Services (CRIS) of HEC Lausanne.

Ray earns a BSc, MS and PhD in Technical Sciences from the University of Transylvania Brasov and an MBA and PhD from the Faculty of Business and Economics (HEC) of the Lausanne University. He is currently Director of Business Development at Lausanne Hospitality Consulting, an Ecole hôtelière de Lausanne and Swiss Hotel Association company.

Ray aims to help people to become Leaders and companies to optimize their business processes to enhance customer experience.
Thomas  Landen
Thomas
Landen
Guest Data; the new oil?
Director Global Marketing
Thomas joined Revinate in 2014 and within his position, he is responsible for
Revinate’s partner ecosystem. This entails creating strategic partnerships with the
hotel technology industry to strengthen the integrations for Revinate’s hospitality
CRM.

Prior to joining Revinate, Thomas gained more than twelve years of international
marketing and sales experience around the globe. He held positions at The Fairmont,
St. Andrews Bay in Scotland and TBA Global Marketing where he worked for a
variety of brands like Apple, Pixar, ING and GlaxoSmithKline.

Thomas has a degree in Hotel Management from Stenden Hotelschool in The
Netherlands and Master’s Degree in Strategic Marketing. He is a Dutch native who
loves exploring the world with his family.
Heleri  Rande
Heleri
Rande
Bedrooms Are Boring - What Can F&B Do For Your Asset?
F&B Strategist
Heleri Rande is F&B Strategist, Curator & Moderator and Consulting Editor at Supper Magazine
Originally from Estonia, Heleri has lived in seven countries and holds a Bachelor’s Degree from New York University in Economics and Business, as well as an Executive MBA in Hospitality Administration from École Hôtelière de Lausanne (EHL) in Switzerland.

After leading Puccini Group’s growth in EMEA for two years, she has partnered with THINK Hospitality to deliver on F&B strategy projects helping brands and owners assess the market, find the right concept positioning and/or operator & chef for the properties.

Her portfolio includes the likes of Accor, Hilton, Kempinski, EC4 Hotels, SuperCity Group, Puro Hotels and Marriott. ​ She is the Contributing Editor of Supper Magazine & programme director and moderator at various major hospitality events around the world.
Paired session with Heleri Rande
James  Hacon
James
Hacon
Bedrooms Are Boring - What Can F&B Do For Your Asset?
Managing Director
James Hacon is the Managing Director at Think Hospitality who are food and beverage visionaries, innovators & strategists, working with multi-site brands, investors and developers across the world as consultants and venture partners.

His experience stretches working with more than 50 brands in 14 countries, from Michelin starred outlets to International hotel chains, casual dining groups to start-up takeaway concepts.

He is one of the worlds most prominent hospitality speakers, regularly traveling across the world appearing at conferences inspiring audiences and sharing his unique insights.
Paired session with James Hacon
Alexandra  White
Alexandra
White
TO BE ANNOUNCED
Business Development Manager
Alexandra is an ambitious individual focused on building long lasting relationships and ensuring client expectations are exceeded. With 15 years of experience in the hospitality Industry, she has shown a proven record of significant knowledge and expertise in sales, event management, group planning, F&B, financial management, statistic and analytical research. Alexandra holds an MBA Degree from the
University of Bedfordshire, UK. Throughout her life career, she has been working in various international
hotel chains worldwide, such as Best Western Hotels, Melia Hotels International and Belmond Hotels,Trains & Cruises.
Alexandra is a strategic sharp thinker, who anticipates opportunities and risks, identifies issues and develops action plans. Analytical mindset, precision in numbers help her in her daily work at STR.
Alexandra values integrity and honesty in a relationship with her clients and colleagues. She focuses on understanding client’s needs, so the approach is tailored to them and their requirements.
STR is a company that tracks supply and demand in the hotel industry and provides a valuable analysis of the market share of international and regional hotel chains, as well as independent hotels. STR’s standard and specialized reports help to better understand the trends of past periods, orient in market forecasts and analyze the dynamics of supply and demand in the hotel industry.
Paired session with Alexandra White
Jekaterina Wilde
Jekaterina
Wilde
TO BE ANNOUNCED
Regional Account Executive
Аn enthusiastic, hard-working and motivated MSc Business Graduate with extensive work experience in travel, event management, sales and hospitality industry. With a strong background of working in the international corporate work environment, Jekaterina is actively looking to progress her career within STR and contribute to its expansion in the CIS Region. Her excellent management and communication skills, attention to detail and professionalism are valuable assets that she is keen to bring to the company.
Paired session with Jekaterina Wilde
Speakers 2019
Speakers 2018
REGISTRATION
SPEED NETWORKING
REGISTRATION
SPEED NETWORKING
Business speed networking allows you to increase the efficiency of any business event at times. Minimum of time - maximum of useful and new contacts!

This year, this format will again become a part of the International Hospitality Conference 2020. And in just an hour you will be able to get acquainted with the maximum number of participants at the event and determine with whom you would like to continue business communication during the conference, and with whom - make an appointment later.
DR RAY F. IUNIUS
DR RAY F.
IUNIUS
Director Business Development, founder of the Institute of Technology and Entrepreneurship
Ecole hôtelière de Lausanne, Switzerland
THE MEANING OF BEING NUMBER 1: KEY TO SUCCESS IN THE CONTEXT OF FUTURE CHANGES
THOMAS LANDEN
THOMAS
LANDEN
Director Global Marketing
Revinate, Netherlands
GUEST DATA; THE NEW OIL? HOW TO USE GUEST DATA IN YOUR HOTEL TO DRIVE REVENUE
HALEY  BORISOFF
HALEY
BORISOFF
Senior Director, Brand Marketing - EMEA
Wyndham Hotels & Resorts, United Kingdom
TO BE ANNOUNCED
HELERI  RANDE
HELERI
RANDE
F&B Strategist
Think Hospitality, United Kingdom
JAMES  HACON
JAMES
HACON
Managing Director
Think Hospitality, United Kingdom
BEDROOMS ARE BORING - WHAT CAN F&B DO FOR YOUR ASSET?
ALEXANDRA  WHITE
ALEXANDRA
WHITE
Business Development Manager
STR, United Kingdom
 JEKATERINA  WILDE
JEKATERINA
WILDE
Regional Account Executive
STR, United Kingdom
TO BE ANNOUNCED
DR RAY F. IUNIUS
DR RAY F.
IUNIUS
Director Business Development, founder of the Institute of Technology and Entrepreneurship
Ecole hôtelière de Lausanne, Switzerland
THE MEANING OF BEING NUMBER 1: KEY TO SUCCESS IN THE CONTEXT OF FUTURE CHANGES
HALEY  BORISOFF
HALEY
BORISOFF
Senior Director, Brand Marketing - EMEA
Wyndham Hotels & Resorts, United Kingdom
TO BE ANNOUNCED
ALEXANDRA  WHITE
ALEXANDRA
WHITE
Business Development Manager
STR, United Kingdom
 JEKATERINA  WILDE
JEKATERINA
WILDE
Regional Account Executive
STR, United Kingdom
TO BE ANNOUNCED
THOMAS LANDEN
THOMAS
LANDEN
Director Global Marketing
Revinate, Netherlands
GUEST DATA; THE NEW OIL? HOW TO USE GUEST DATA IN YOUR HOTEL TO DRIVE REVENUE
HELERI  RANDE
HELERI
RANDE
F&B Strategist
Think Hospitality, United Kingdom
JAMES  HACON
JAMES
HACON
Managing Director
Think Hospitality, United Kingdom
BEDROOMS ARE BORING - WHAT CAN F&B DO FOR YOUR ASSET?

Before the conference, from 9:00 am to 10:00 am, we will conduct 60-minute Business speed networking.


How it works?
100 - 150 participants within an hour will be able to briefly tell about themselves and their business to each other. We ask participants to come up with a short 60-second presentation, in which they will briefly tell about themselves and their activities. And also take themselves a sufficient number of business cards.


Benefits of participation:
- The main goal of Business speed networking is to meet as many people as possible in the shortest possible time.
- a short acquaintance can help decide with whom you could continue business communication during the conference or make an appointment later.
- increases the efficiency of your time spent at the conference.
- people are more open to cooperation with those whom they previously met in a welcoming atmosphere.
- removes the awkwardness of the first contact, a simple and easy way to form new business acquaintances.


st 44st 79st 75

Presentation will be focused on key trends and drivers of the global hospitality sector that strive to stimulate and inspire hospitality leaders, those who will be taking the strategic decisions needed to meet the challenges of the future.

- how will guest preferences change in the nearest time and how will these changes affect hospitality industry
- inter-relationships between global megatrends and hospitality trends.
- novel business models and development strategiest
- potential disruptions and transformational opportunities
- future risks and opportunities outlook
Презентация будет посвящена детальному изучению данных гостей на примерах реальных кейсов отельной индустрии, и путям к успешной монетизации, которые откроет правильный сбор и анализ данных.

- виды данных и их прямое влияние на операционную деятельность отеля
- увеличение роста доходов за счёт быстрых продаж
- максимизация отельных инвестиций путём анализа данных гостей
- как модернизовать дизайн отеля благодаря собранной информации о гостях, ранее пребывавших в отеле
- таргетированный маркетинг и пути его эффективного использования в отельной сфере
- будущее тенденции и тренды индустрии
Key points:

-Industry trends & insights
-F&B fundamentals in hotels, e.g. outsourcing vs. operating in-house
-Organisational structure to support F&B operations internally
-Relevant case studies
8.30-10.00REGISTRATION
9:00 -10:00 SPEED NETWORKING
8.30-10.00REGISTRATION
9:00 -10:00 SPEED NETWORKING
Business speed networking allows you to increase the efficiency of any business event at times. Minimum of time - maximum of useful and new contacts!

This year, this format will again become a part of the International Hospitality Conference 2019. And in just an hour you will be able to get acquainted with the maximum number of participants at the event and determine with whom you would like to continue business communication during the conference, and with whom - make an appointment later.
10:00-10:30GUEST SEATING. WELCOME SPEECH
Ivana Neskovic
10:30-11:20
Ivana
Neskovic
Senior manager EMEA
STR Global, United Kingdom
KEY MARKET INDICATORS OF THE HOTEL INDUSTRY IN EUROPE IN 2018. EUROPEAN & UKRAINIAN HOTEL PERFORMANCE & OUTLOOK.


Janusz Mitulski
11:20-12:10
Janusz
Mitulski
Director, International Hotel Development for Central & Eastern Europe
Marriott International, Poland
HOTEL MARKETING PARADOX: UNCONVENTIONAL APPROACHES IN DEVELOPING AND PROMOTING A HOTEL

12:10-12:40COFFEE BREAK
 Jakub  Malec
12:40-13:30
Jakub
Malec
Executive Chef
AccorHotels, Poland
RETHINKING THE BUFFET: 5 THINGS HOTELS CAN DO TO INCREASE REVENUE
Philip Bischoff
13:30-14:20
Philip
Bischoff
Beverage Manager & Beverage Ambassador APAC
Four Seasons Hotel, Germany
HOTEL BAR MANAGEMENT. TAKING A RISK WHEN PLANNING AND OPERATING A NEW CONCEPT. HOW ONE BAR CAN CHANGE A MINDSET.
14:20-15:10COFFEE BREAK
Beat Fornaro
15:10-16:00
Beat
Fornaro
Area Director of Portfolio Development
Design Hotels™, Germany
TRADITIONAL APPROACH VS UNCONVENTIONAL DESIGN SOLUTIONS FOR HOTELS
Magdy Attala
16:00-16:50
Magdy
Attala
Regional director
B.H.M.S. Business & Hotel Management School, Switzerland
CREATING WOW MOMENTS FOR YOUR GUEST
16:50-17:20COFFEE BREAK
Alexei  Matouchkine
17:20-18:10
Alexei
Matouchkine
Regional director
Booking.com, France
THE FUTURE OF ONLINE BOOKING. HOW THE INDUSTRY AND CONSUMER BEHAVIOR IS CHANGING?
Thomas  Bangert
18:10-19:00
Thomas
Bangert
CEO
The Bangert Consultancy, United Kingdom
HOSPITALITY DIGITAL MARKETING TRENDS IN 2019. HOW TO AVOID LOOSING DIRECT BOOKINGS?
19:30EVENING COCKTAIL
10:00-10:30GUEST SEATING. WELCOME SPEECH
Janusz Mitulski
11:20-12:10
Janusz
Mitulski
Director, International Hotel Development for Central & Eastern Europe
Marriott International, Poland
HOTEL MARKETING PARADOX: UNCONVENTIONAL APPROACHES IN DEVELOPING AND PROMOTING A HOTEL

 Jakub  Malec
12:40-13:30
Jakub
Malec
Executive Chef
AccorHotels, Poland
RETHINKING THE BUFFET: 5 THINGS HOTELS CAN DO TO INCREASE REVENUE
14:20-15:10COFFEE BREAK
Magdy Attala
16:00-16:50
Magdy
Attala
Regional director
B.H.M.S. Business & Hotel Management School, Switzerland
CREATING WOW MOMENTS FOR YOUR GUEST
Alexei  Matouchkine
17:20-18:10
Alexei
Matouchkine
Regional director
Booking.com, France
THE FUTURE OF ONLINE BOOKING. HOW THE INDUSTRY AND CONSUMER BEHAVIOR IS CHANGING?
19:30EVENING COCKTAIL
Ivana Neskovic
10:30-11:20
Ivana
Neskovic
Senior manager EMEA
STR Global, United Kingdom
KEY MARKET INDICATORS OF THE HOTEL INDUSTRY IN EUROPE IN 2018. EUROPEAN & UKRAINIAN HOTEL PERFORMANCE & OUTLOOK.


12:10-12:40COFFEE BREAK
Philip Bischoff
13:30-14:20
Philip
Bischoff
Beverage Manager & Beverage Ambassador APAC
Four Seasons Hotel, Germany
HOTEL BAR MANAGEMENT. TAKING A RISK WHEN PLANNING AND OPERATING A NEW CONCEPT. HOW ONE BAR CAN CHANGE A MINDSET.
Beat Fornaro
15:10-16:00
Beat
Fornaro
Area Director of Portfolio Development
Design Hotels™, Germany
TRADITIONAL APPROACH VS UNCONVENTIONAL DESIGN SOLUTIONS FOR HOTELS
16:50-17:20COFFEE BREAK
Thomas  Bangert
18:10-19:00
Thomas
Bangert
CEO
The Bangert Consultancy, United Kingdom
HOSPITALITY DIGITAL MARKETING TRENDS IN 2019. HOW TO AVOID LOOSING DIRECT BOOKINGS?
Standard
‘Standard’ seating
Speed networking*
(Only for hoteliers and official partners of the conference)
Coffee breaks
Conference materials
Simultaneous translation
Buy
Business
‘Business’ seating
Speed networking*
(Only for hoteliers and official partners of the conference)
Coffee breaks
Simultaneous translation
Speakers' presentations
Cocktail reception in b-hush bar
Branded notebook with key takeaways
Buy

Get acquainted with as many potential partners as possible in the shortest amount of time.
Only for hoteliers and official partners of the conference.

International Hospitality Conference brings together owners and top management of the hotels, key people of the industry, mass media as well as hotel operators, hospitality suppliers and consultants. It enables partners to be widely advertised within the Conference.
Business opportunities:
- Acquire new contacts with key decision-makers of hospitality industry
- Be represented in all advertisements and publications related to the event throughout the PR campaign before, during and after the event
- Present company or product to vast amount of potential clients at the event
- Be represented in the promotional materials of the Awards
One of the principal tasks of the project is to develop a unique platform for cooperation, establishing new contacts and brand promotion among potential customers.